thoughtful strategy. meaningful connection.
Chapter Three partners with leaders on complex, high-priority work — initiatives that require big vision, strong alignment, and the ability to connect meaningfully with audiences. At the intersection of brand, storytelling, and execution, we help organizations bring ambitious ideas to life in ways that resonate, perform, and endure.
ABOUT US
Our ‘Why’
I founded Chapter Three after years of working on initiatives that extend well beyond a single team or timeline — efforts shaped by multiple stakeholders, public visibility, and long-term impact.
Much of my work has centered on environments where strategy has to function in the real world: places people move through, experiences they participate in, and institutions that carry meaning for communities. In these contexts, success requires more than a strong point of view. It requires strategy rooted in authentic storytelling, alignment across teams and stakeholders, and execution designed to support the people responsible for bringing the work to life.
Chapter Three exists to help leaders and teams succeed within that complexity — by developing strategies that are grounded in insight, informed by data, and built to be carried forward with confidence, clarity, and care.
Our mission
To help leaders chart new paths to success by guiding strategy, unlocking creativity, and enabling people and teams to do their best work.
Core Values
Integrity, creativity, collaboration, agility, and performance shape every strategy we design and every interaction we have. This unwavering commitment has earned us the trust and respect of top CEOs, peers, media, and stakeholders alike.
ABOUT
Laura Krebs Miller
Hi, I’m Laura Miller, founder of Chapter Three.
My passion for storytelling began with a closet full of journals and evolved into a fulfilling career in communications and marketing. Over the years, I’ve been dedicated to helping top lifestyle and B2B brands forge meaningful connections with their audiences and drive business results.
With over 15 years of experience as a marketer and executive leader, I approach my work with the principles of great journalism: listening deeply, uncovering stories that inspire action, and understanding what makes each audience unique.
Throughout my career, I’ve been guided by passion, dedication, and a drive to redefine success for the organizations I’ve served. I rose through the ranks at a leading lifestyle marketing firm in Philadelphia, ultimately becoming its first Vice President. I later joined one of the nation’s largest publicly traded real estate companies as its youngest executive in a newly created role as Vice President of Marketing, Media, and Brand Management. There, I transformed a graphic design department into a full-service in-house agency, elevating creative standards and implementing data-driven solutions to enhance brand equity, customer experience, and business outcomes.
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Most recently, I led enterprise marketing, brand, and communications for a 22-million-square-foot portfolio and $6 billion in development projects. My work encompassed brand identity, strategic campaigns, and community partnerships. On the agency side, I’ve led public relations and integrated marketing projects for top brands across retail, hospitality, tourism, nonprofits, and real estate. I also developed and grew the agency’s corporate real estate division while creating an award-winning employee engagement and culture program.
I thrive on inspiring teams, delivering exceptional results, and guiding organizations through complex challenges and transformation. My approach is strategic, collaborative and results-driven.
Chapter Three represents an exciting new chapter in my journey—a culmination of professional ambition and personal inspirations. My husband, Jeff, and our children, Mason and Lia, are my greatest joys. They, along with my family, friends, and community, fuel my passion and remind me why I love what I do.
I’d love to hear your story and explore how we can achieve your greatest aspirations together!
